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The Alest Hotel | Hotel in Mexico City

| 9.8 (373 Reviews) |  1 Bathroom
Polanco Hotel | The Alest Hotel

Hotel in Polanco, Mexico City

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, coffee/tea in a common area, spa services, and 24-hour room service are onsite.
Change of towels is available on request.
The Alest Hotel offers 20 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 23-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Heating
Internet
Laundry

Facility Overview

Bathrooms
  • Soap
  • Shampoo
  • Private bathroom
  • Bathrobes
  • Towels
  • Toothbrush and toothpaste
  • Designer toiletries
  • Toilet paper
  • Hair dryer
Bedroom
  • Blackout drapes/curtains
  • Heating
  • Free cribs/infant beds
  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Laptop-friendly workspace
  • Desk chair
  • Free newspapers
  • Free local calls
  • Soundproofing
  • Desk
  • Turndown service
  • Safe
  • Heated floors
  • Iron/ironing board
  • Phone
  • Slippers
  • Individually furnished
  • Individually decorated
Breakfast
  • 24-hour room service
  • Free daily reception
  • 1 bar
  • 1 restaurant
  • Coffee/tea in common area(s)
  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • Free bottled water
  • Free minibar
Parking
  • Free secured, uncovered valet parking on site
Accessibility
  • Wheelchair-accessible registration desk height (inches): 43
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Hardwood flooring in room
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stairway handrail height (inches): 110
  • Handrails in stairways
  • Elevator
  • Wheelchair-accessible restaurant
  • Elevator door width (inches): 75
Activities
  • Spa services
  • Bicycle rentals
Entertainment
  • Cable channels
  • 23-inch Smart TV
General
  • Coworking space
  • Meeting room
  • Business center
Guest Services
  • Soundproofed rooms
  • Laundry facilities
  • Snack bar/deli
  • Free cribs/infant beds
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • Turndown service
  • Change of towels (on request)
  • Concierge services
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in all rooms: Free WiFi
Spa
  • Massages

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability early check-in is available for a fee minimum check-in age: 18
Check-out
Check-out before noon late check-out subject to availability a late check-out fee will be charged
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Pet fee: usd 70 per pet (varies based on length of stay) service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 70 per pet (varies based on length of stay) service animals are welcome, and are exempt from fees welcoming dogs only 1 total pets food and water bowls are available

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival. cashless transactions are available safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Reviews

Ernesto
Sep 8, 2026 06:40:24 AM
Review Score:   8
Summary: Good location/ god shuttle to airport and back laves at the city.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room Queen
Room Size: 248 square feet m2
1 Queen Bed
Superior Room Queen

General

Square meters - 23, Square feet - 248, Courtyard view, Rainfall showerhead, Shower only, Number of bedrooms - 1, Ping - 7, Bed count minimum 1, Bed count maximum 1
Deluxe Junior Suite
Room Size: 312 square feet m2
1 King Bed
Deluxe Junior Suite

General

Square meters - 29, Square feet - 312, City view, Rainfall showerhead, Shower/tub combination, Number of bedrooms - 1, Ping - 9, Bed count minimum 1, Bed count maximum 1
Deluxe Room
Room Size: 312 square feet m2
1 King Bed
Deluxe Room

General

Square meters - 29, Square feet - 312, City view, Rainfall showerhead, Shower only, Number of bedrooms - 1, Ping - 9, Bed count minimum 1, Bed count maximum 1
Grand Deluxe Room
Room Size: 379 square feet m2
2 Double Sofa Bed and King Bed
Grand Deluxe Room

General

Square meters - 35, Square feet - 379, City view, Rainfall showerhead, Shower only, Number of bedrooms - 1, Ping - 11, Bed count minimum 2, Bed count maximum 2
Superior Double Room
Room Size: 398 square feet m2
2 Queen Beds
Superior Double Room

General

Square meters - 37, Square feet - 398, Courtyard view, Rainfall showerhead, Shower only, Wheelchair accessible, Number of bedrooms - 1, Wheelchair-width doorways, Ping - 11, Grab bar - in shower, Shower grab bar height (inches) - 120, Shower grab bar height (centimeters) - 305, Doorway wheelchair width (inches) - 28, Doorway wheelchair width (centimeters) - 71, Bed count minimum 2, Bed count maximum 2
Grand Deluxe Suite
Room Size: 840 square feet m2
2 King Bed and Double Sofa Bed
Grand Deluxe Suite

General

Square meters - 78, Square feet - 840, City view, Rainfall showerhead, Shower only, Number of bedrooms - 1, Ping - 24, Bed count minimum 2, Bed count maximum 2
Superior Room King
Room Size: 310 square feet m2
1 King Bed
Superior Room King

General

Square meters - 29, Square feet - 310, Courtyard view, Rainfall showerhead, Shower only, Number of bedrooms - 1, Ping - 9, Bed count minimum 1, Bed count maximum 1
Grand Deluxe Double Room
Room Size: 398 square feet m2
2 Queen Beds
Grand Deluxe Double Room

General

Square meters - 37, Square feet - 398, Rainfall showerhead, Shower only, Wheelchair accessible, Number of bedrooms - 1, Wheelchair-width doorways, Ping - 11, Grab bar - in shower, Shower grab bar height (inches) - 120, Shower grab bar height (centimeters) - 305, Doorway wheelchair width (inches) - 70, Doorway wheelchair width (centimeters) - 178, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this The Alest Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the The Alest Hotel starts from $942 per night with includes Heating, Parking, Accessibility, Business Services, Child Friendly, Internet, Designated Smoking Area, Bedding/Linens, Wellness Facilities, Laundry, TV, Spa, Bar, Guest Services, Breakfast, Air Conditioner, Wheelchair Accessible, Restaurant, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Alest Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the The Alest Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.