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Sheraton Charlotte Hotel | Hotel in Charlotte

| 8.6 (1583 Reviews) |  1 Bathroom
Second Ward Hotel | Sheraton Charlotte Hotel

Hotel in Second Ward, Charlotte

An indoor pool, a restaurant, and 3 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a rooftop terrace, and a 24-hour business center are onsite.
Housekeeping is available on request.
Sheraton Charlotte Hotel offers 305 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.


An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Heating
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Private bathroom
  • Towels
  • Designer toiletries
  • Hair dryer
Bedroom
  • Laptop-friendly workspace
  • Desk chair
  • Connecting rooms available
  • Desk
  • Safe
  • Phone
  • Water-efficient showers only
  • Iron/ironing board
  • Blackout drapes/curtains
  • Heating
  • Down comforter
  • Free cribs/infant beds
  • Air conditioning
  • Bed sheets
Breakfast
  • 3 bars/lounges
  • 1 restaurant
  • Buffet breakfast available for a fee daily 6:00 AM–11:30 AM: USD 25 for adults and USD 25 for children
  • Coffee/tea maker
  • Mini-fridge
Parking
  • Wheelchair-accessible parking and van parking available
  • Valet parking on site (USD 40 per night)
  • Electric car charging station on site
  • Self parking on site (USD 30 per night; includes in/out privileges)
Accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Height-adjustable showerhead
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Elevator
  • Elevator door width (inches): 36
  • Braille signage
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible registration desk height (inches): 30
  • Ceiling hoist
  • Well-lit path to entrance
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible van parking
  • 5 on-site accessible parking spaces
  • Valet for wheelchair-equipped vehicle
Activities
  • Golfing
  • 24-hour fitness center
  • Indoor pool
  • Seasonal outdoor pool
Entertainment
  • Cable channels
  • Premium channels
  • LCD TV
General
  • Meeting rooms - 29
  • Computer station
  • Conference center (66737 square feet of space)
  • 24-hour business center
  • Ballroom
  • Front-desk safe
  • Vending machine
  • Elevator
  • Banquet hall
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • No plastic drinking straws
  • Vegan dining options
  • Smoke-free property
  • Vegetarian dining options
  • TV in lobby
  • Renovated entire property - June 2025
  • No plastic coffee stirrers
Guest Services
  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool
  • Free cribs/infant beds
  • Wedding services
  • Multilingual staff
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Luggage storage
  • Dry cleaning service
  • Porter/bellhop
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi
Outdoors
  • Outdoor furniture
  • Rooftop terrace

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: midnight express check-in available minimum check-in age: 21
Check-out
Check-out before 11:00 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 3 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 29.06 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 25 for adults and usd 25 for children self parking fee: usd 30 per night (in/out privileges) valet parking fee: usd 40 per night pet fee: usd 116.25 per accommodation, per stay (maximum usd 150 per stay) service animals are exempt from fees rollaway bed fee: usd 29.06 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 116.25 per accommodation, per stay (maximum usd 150 per stay) service animals are welcome, and are exempt from fees welcoming dogs and cats only 2 total (up to 80 lbs per pet)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Reviews

Jenni
Sep 30, 2026 12:41:43 AM
Review Score:   8
Summary: Maybe a tad overpriced..?! But the room was spacious& cute, breakfast was great and the staff is super friendly. Definitely would recommend!
See All Reviews

Room Arrangement

Room Info Facilities
Room, 1 King Bed
Room Size: 398 square feet m2
1 King Bed
Room, 1 King Bed

General

Square meters - 37, Square feet - 398, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Pets not allowed, Ping - 11.19, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room, 2 Queen Beds
Room Size: 398 square feet m2
2 Queen Beds
Room, 2 Queen Beds

General

Square meters - 37, Square feet - 398, No rollaway/extra beds, Number of bedrooms - 1, Pets not allowed, Ping - 11, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, City View
Room Size: 321 square feet m2
1 King Bed
Room, 1 King Bed, City View

General

Square meters - 30, Square feet - 321, City view, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Pets not allowed, Ping - 9.02, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room, 2 Queen Beds, City View
Room Size: 321 square feet m2
2 Queen Beds
Room, 2 Queen Beds, City View

General

Square meters - 30, Square feet - 321, City view, No rollaway/extra beds, Number of bedrooms - 1, Pets not allowed, Ping - 9.02, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed
Room Size: 321 square feet m2
1 King Bed
Room, 1 King Bed

General

Square meters - 30, Square feet - 321, Number of bathrooms - 1, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Pets not allowed, Ping - 9.02, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room, 2 Queen Beds
Room Size: 321 square feet m2
2 Queen Beds
Room, 2 Queen Beds

General

Square meters - 30, Square feet - 321, Number of bathrooms - 1, No rollaway/extra beds, Number of bedrooms - 1, Pets not allowed, Ping - 9.02, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2, Extra bed count 0
Suite, 1 Bedroom
Room Size: 500 square feet m2
1 King Bed
Suite, 1 Bedroom

General

Square meters - 46, Square feet - 500, Separate dining area, Separate sitting area, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Pets not allowed, Ping - 14, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Junior Suite, 1 King Bed
Room Size: 500 square feet m2
1 King Bed
Junior Suite, 1 King Bed

General

Square meters - 46, Square feet - 500, Separate dining area, Separate sitting area, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Pets not allowed, Ping - 14.05, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)
Room Size: m2
1 King Bed
Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

General

Number of bathrooms - 1, Wheelchair accessible, No rollaway/extra beds, Number of bedrooms - 1, Transfer shower, Wheelchair-width doorways, Visual doorbell/knocker notification, Hand-held showerhead, Grab bar - in shower, Fixed shower seat, Shower grab bar height (inches) - 33, Shower grab bar height (centimeters) - 84, Doorway wheelchair width (inches) - 34, Doorway wheelchair width (centimeters) - 86, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Sheraton Charlotte Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Sheraton Charlotte Hotel starts from $320 per night with includes Bedding/Linens, Restaurant, Guest Services, Child Friendly, Internet, Kitchen, Pool, Balcony/Terrace, Security/Safety, Wellness Facilities, Toiletries, Laundry, Parking, Bar, Wheelchair Accessible, Accessibility, Business Services, Breakfast, Heating, Air Conditioner, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Charlotte Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Sheraton Charlotte Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.