Is this Franklin hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Franklin hotel?

Check-in time for Franklin hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Franklin hotel have a swimming pool?

Yes, this Franklin hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Franklin hotel?

Best-rates for the Franklin hotel starts from $150 per night with includes Bedding/Linens, Fireplace/Heating, Restaurant, Toiletries, Entertainment, Air Conditioner, Pool, TV, Laundry, Balcony/Terrace, Accessibility, Barbecue/Outdoor Cooking, Guest Services, Breakfast, Child Friendly, Internet, Parking, Security/Safety, Wellness Facilities, Wheelchair Accessible, Business Services, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Franklin hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Franklin hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Franklin hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Franklin hotel?

Based on the information reported by the owner or manager, the Franklin hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Franklin hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Residence Inn by Marriott Franklin Cool Springs | Hotel in Franklin

| 9.4 (552 Reviews) | 1 Bathroom

Franklin Hotel | Residence Inn by Marriott Franklin Cool Springs

Hotel in Franklin

Suburban hotel with an indoor pool, near CoolSprings Galleria
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and conference space.
Housekeeping is available on request.
Residence Inn by Marriott Franklin Cool Springs offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 43-inch Smart televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Shower/tub combination

Towels

Private bathroom

Bedroom

Air conditioning

Queen sofa bed

Blackout drapes/curtains

Premium bedding

Bed sheets

Phone

Recycling

Laptop-friendly workspace

Desk

Iron/ironing board

Water-efficient showers only

Energy-saving switches

LED light bulbs

Free local calls

Separate sitting area

Breakfast

Free buffet breakfast available daily

Coffee/tea in common area(s)

Kitchen

Stovetop

Coffee/tea maker

Refrigerator

Microwave

Dishwasher

Cookware/dishes/utensils

Dining room

Parking

Wheelchair-accessible parking and van parking available

Self parking on site (USD 10.00 per night; includes in/out privileges)

RV/bus/truck parking (surcharge) on site

Accessibility

Elevator door width (inches): 36

Front entrance ramp

Elevator

Wheelchair-accessible van parking

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Lever door handles

Braille signage

Thin carpet in room

Wheelchair-accessible registration desk

Toilet grab bar height (inches): 35

Well-lit path to entrance

4 on-site accessible parking spaces

Tile flooring in room

Assistive listening devices available

Wheelchair-accessible parking

Wheelchair-accessible registration desk height (inches): 36

Wheelchair-accessible path of travel

Stair-free path to entrance

Visual fire alarm

Wheelchair-accessible path to elevator

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Activities

Golfing

Basketball

Fitness center

Indoor pool

Entertainment

Cable channels

43-inch Smart TV

Netflix

Premium channels

General

Conference space (1443 square feet)

Meeting rooms - 3

24-hour business center

Banquet hall

Front-desk safe

Gift shop/newsstand

Elevator

English

No plastic coffee stirrers

Rooftop garden

TV in lobby

Double-glazed windows

No plastic drinking straws

Smoke-free property

Fireplace in lobby

At least 80% lighting from LEDs

Comprehensive recycling policy

Vegetarian dining options

Guest Services

Kitchen

Separate dining area

Sofa bed

Indoor pool

Microwave

Laundry facilities

Refrigerator

Change of bedsheets (on request)

Housekeeping (on request)

Multilingual staff

24-hour front desk

Laundry facilities

Dry cleaning service

Change of towels (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

BBQ grill(s)

Picnic area

Outdoor furniture

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Self parking fee: usd 10.00 per night (in/out privileges) pet fee: usd 150 per accommodation, per stay service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets pets allowed for an extra charge of usd 150 per accommodation, per stay restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges long-term renters welcome safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property is professionally cleaned

Reviews

Carly

Jan 3, 2026 07:48:08 AM

Review Score: 6

Summary: Staff was very short and withdrawn when questions were asked. They charged more for parking than they stated on the website. The hot tub was not working which is the reason we paid more and chose that hotel. It was honestly not my favorite hotel by any means.

See All Reviews

Room Arrangement

Room Info	Facilities
Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) Room Size: 480 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Bathtub grab bar height (centimeters) - 86, Sofa bed, Ping - 13, Grab bar - in bathtub, Wheelchair accessible, Extra bed count 1, Square meters - 45, Lowered locks/deadbolt, Accessible bathtub, Lowered peephole/view port in door, Bathtub grab bar height (inches) - 34, Lowered electrical outlets in bathroom, Doorway wheelchair width (centimeters) - 86, Square feet - 480, Doorway wheelchair width (inches) - 34, Height-adjustable showerhead, Bed count minimum 2, Bed count maximum 2
Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible) Room Size: 479 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Square feet - 479, Number of bedrooms - 0, Sofa bed, Ping - 13, Extra bed count 1, Square meters - 45, Bed count minimum 2, Bed count maximum 2
Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr) Room Size: 479 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Square feet - 479, Grab bar - in shower, Shower grab bar height (centimeters) - 86, Number of bedrooms - 0, Wheelchair-width doorways, Ping - 13, Wheelchair accessible, Extra bed count 1, Square meters - 45, Lowered locks/deadbolt, Lowered peephole/view port in door, Lowered electrical outlets in bathroom, Doorway wheelchair width (centimeters) - 86, Doorway wheelchair width (inches) - 34, Height-adjustable showerhead, Shower grab bar height (inches) - 34, Roll-in shower width (centimeters) - 91, Roll-in shower width (inches) - 36, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom Room Size: 600 square feet m² 3 Queen Beds and Double Sofa Bed	General Number of living rooms 0, Square feet - 600, Ping - 17, Number of bedrooms - 1, Bed count maximum 3, Extra bed count 1, Square meters - 56, Bed count minimum 3
Suite, 2 Bedrooms Room Size: m² 2 Double Beds	General Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Studio Suite, 1 King Bed with Sofa bed Room Size: 480 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 480, Pets not allowed, Ping - 13, Extra bed count 1, Square meters - 45, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 Bedroom Room Size: 600 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Square feet - 600, Ping - 17, Number of bedrooms - 1, Pets not allowed, Extra bed count 1, Square meters - 56, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub) Room Size: 600 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Square feet - 600, Wheelchair-width doorways, Bathtub grab bar height (centimeters) - 86, Number of bedrooms - 1, Grab bar - in bathtub, Wheelchair accessible, Extra bed count 1, Square meters - 56, Lowered locks/deadbolt, Accessible bathtub, Lowered peephole/view port in door, Bathtub grab bar height (inches) - 34, Lowered electrical outlets in bathroom, Doorway wheelchair width (centimeters) - 86, Doorway wheelchair width (inches) - 34, Ping - 17, Height-adjustable showerhead, Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom (Hearing Accessible) Room Size: 600 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Square feet - 600, Ping - 17, Number of bedrooms - 1, Extra bed count 1, Square meters - 56, Bed count minimum 2, Bed count maximum 2