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cafe & stay CASTANA | Hotel in Matsumoto

10.0 (46 Reviews) |  1 Bathroom
Matsumoto Hotel | cafe & stay CASTANA

Hotel in Matsumoto

A snack bar/deli, express check-out, and a convenience store are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a communal living room and a front-desk safe.
Housekeeping is available on request.
Cafe & stay CASTANA offers 3 accommodations, which are accessible via exterior corridors and feature fireplaces and safes. Kitchenettes offer stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

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Amenities

Air Conditioner
Parking
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace
Restaurant
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen

Facility Overview

Bathrooms
  • Shower
  • Soap
  • Shampoo
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste
  • Free toiletries
  • Toilet paper
  • Bidet
  • Hair dryer
Bedroom
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Blackout drapes/curtains
  • Access via exterior corridors
  • Laptop-friendly workspace
  • Guidebooks/recommendations
  • Desk
  • Local maps
  • Restaurant dining guide
  • Slippers
  • Safe
  • Fireplace
Breakfast
  • Room service available
  • Freezer
  • Local meal delivery service
  • Coffee/tea maker
  • Mini-fridge
  • Stovetop
  • Free bottled water
  • Cookware/dishes/utensils
  • Cleaning supplies
  • Electric kettle
  • Coffee grinder
  • Dining room
  • Ice maker
  • Kitchenette
  • Toaster
  • Microwave
Parking
  • Free self parking on site
Accessibility
  • Smooth flooring in room
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Thin carpet in room
  • This property does not have elevators
Entertainment
  • 50-inch Smart TV
  • Streaming services
  • Netflix
  • Digital channels
  • Hulu
General
  • Japanese
  • Korean
  • English
  • Communal living room
  • Smoke-free property
  • Front-desk safe
  • Grocery/convenience store
Guest Services
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Mini-fridge
  • Snack bar/deli
  • Kitchenette
  • Separate dining area
  • Grocery/convenience store
  • Microwave
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 7:00 pm minimum check-in age: 16
Check-out
Check-out before 10:00 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash safety features at this property include a fire extinguisher, a smoke detector, and a security system

Reviews

Benny
Aug 23, 2026 08:08:19 AM
Review Score:   10
Summary: It was a wonderful experience. The staff were super helpful. Location is convenient especially there is a super market right next to the building. Really recommend!!!
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Room Arrangement

Room Info Facilities
AWAJI Family Suite
Room Size: m2
7 Twin Beds
AWAJI Family Suite

General

Number of living rooms 1, City view, Wheelchair accessible, Number of bedrooms - 2, Bed count minimum 7, Bed count maximum 7
AWAJI Family Suite
Room Size: 829 square feet m2
7 Twin Beds
AWAJI Family Suite

General

Room and bed type depend on availability check-in, Square meters - 77, Square feet - 829, Number of living rooms 1, City view, Wheelchair accessible, Number of bedrooms - 2, Ping - 23, Bed count minimum 7, Bed count maximum 7

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this cafe & stay CASTANA does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the cafe & stay CASTANA starts from $200 per night with includes Guest Services, Entertainment, Air Conditioner, Parking, Wellness Facilities, Fireplace, Toiletries, Child Friendly, Internet, Kitchen, Accessibility, Security/Safety, Bedding/Linens, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the cafe & stay CASTANA has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the cafe & stay CASTANA indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.